Returns
Returns and Exchanges
Returns / Exchanges
Customers will need to send an item(s) back to us for a refund / credit and re-order the desired item(s). Products not purchased from this website are not accepted for returns. Returns must be initiated within 14 days of receiving the item. Any returns after this period will not be permitted. All returned items must be returned unworn, in their original condition and in their original packaging. Returns during a discount period of 50% or more (that are not deemed as faulty) will be only be refunded as store credit. We are trialing a new returns and exchange portal here:
U.S Returns | International Returns
AUSTRALIA LUXE CO c/o Delmar Group
9610 S La Cienega Blvd, Inglewood, CA 90301, United States
All charges related to shipping are your responsibility and are non-refundable. We reserves the right to refuse any returns at any time.