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Returns and Exchanges

Returns / Exchanges

Customers will need to send an item(s) back to us for a refund / credit and re-order the desired item(s). Products not purchased from this website are not accepted for returns. Returns must be initiated within 14 days of receiving the item. Any returns after this period will not be permitted. All returned items must be returned unworn, in their original condition and in their original packaging. Returns during a discount period of 50% or more (that are not deemed as faulty) will be only be refunded as store credit. Please contact  customerservice@australialuxeco.com to initiate a return. 

U.S Returns | International Returns

AUSTRALIA LUXE CO c/o Demalr group

9610 S La Cienega Blvd, Inglewood, CA 90301, United States

*Please note we do not accept Returns or Size Exchanges for International orders and all duties and taxes are the responsibility of the purchaser.

 

All charges related to shipping are your responsibility and are non-refundable. We reserves the right to refuse any returns at any time.